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Frequently Asked Questions 

Commonly Asked Septic Tank Questions

Q: Where is my septic tank located in my yard?
A: Find the sewer cleanout on the building. It should be next to the foundation. If there is a double cleanout, line up the two cleanouts, and that points you toward the septic tank. If there is only one cleanout, a line perpendicular to the building at the cleanout should point you toward the septic tank. A septic tank will be a minimum of ten feet from the building, but could be as much as twenty or thirty feet. Start looking about fifteen feet from the building on the line from the sewer cleanout. Sometimes a metal detector can detect the rebar in the septic tank making this task much easier.

Q: How deep is my septic tank buried?
A: Anywhere from six inches to five feet. Most septic tanks are buried between one and two feet.

Q: How often do I have my septic tank pumped out?
A: This depends on the size of the tank and how many people are using it, not on the size of the building or how many bathrooms you have. See our pumping frequency chart under do’s and don’t’s.

Q: Do septic tank additives really work?

A: Generally no, they do not help your septic tank.

Q: My septic tank is backing up, what should I do?
A: First, check your septic tank filter to see if it needs cleaning. If the filter appears to be letting water pass through it, you should call a plumbing contractor to inspect your system and piping.

Q: Where is the filter located?
A: It is inside the tank on the outlet end of the septic tank. It is connected to the outlet pipe, and filters the water before it goes to the disposal field.

Q: How do I clean a septic tank filter?
A: Locate the access cover on the outlet end of the tank and remove it. This cover is on the top of the tank. The filter is under this cover and has a handle on the top it. Grab the handle and pull straight up until the filter is free. Use a garden hose and wash off the filter making sure the dirty water falls back into the septic tank Once the filter is clean, reinstall it and replace the access cover. Tip: Some septic tank filters are directional and will have an arrow and the word “OUTLET” on the top. The arrow should be pointed toward the outlet or disposal field. Failure to do this will cause the septic tank to back up.

Q: How often do I clean the septic tank filter?
A: Filter manufacturer’s recommend once per year. If your drains seem to be running slow or backing up you should check the filter to see if it needs cleaning. A clogged filter will not let any water out of the septic tank causing a back up. Check those filters!

Q: If I add on to my house, is the septic tank big enough?
A: Probably not, you will need to check with your county health department for sizing requirements.

Q: Can I drive a vehicle over the top of my septic tank?
A: NO! Never drive over the top of any septic tank, it could collapse under the weight of the vehicle.

 
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